Terms and Conditions

Last updated: 5/21/2025

1. Introduction

Welcome to Biebite. These Terms and Conditions ("Terms") govern your use of our website, mobile applications (iPhone, iPad, Android), and all associated services (collectively referred to as the "Platform"). By creating an account, accessing, or using the Platform in any manner, you acknowledge that you have read, understood, and agreed to be bound by these Terms and applicable UAE laws. These Terms constitute a legally binding agreement between you and Biebite (referred to as "we," "us," or "our").

If you do not agree to these Terms, please do not use, access, or engage with the Platform.

2. Use of Our Services

Biebite is here to make healthy shopping easier. We use AI to scan food products, track calories, and recommend options based on your personal dietary preferences. While we aim to provide helpful, accurate insights, here are a few things to keep in mind:Biebite provides AI-powered food scanning, calorie tracking, and dietary recommendation services. By using these services, you acknowledge and agree that:

  • Our AI helps guide your choices, but if you have specific health conditions or severe allergies, it's always best to consult a healthcare professional.
  • Product packaging can sometimes change (especially in the UAE's diverse market). We aim to stay current, but we recommend glancing at the label if you're ever unsure.
  • Biebite is designed to simplify your food decisions, so you don't need to analyze every ingredient yourself — but awareness is always healthy!
  • Your account is personal to you. Please keep your login details secure to protect your preferences and saved data.
  • If these terms or UAE laws are violated, we may need to restrict access to keep the platform safe and compliant for everyone.

3. User Data and Privacy

We take your privacy seriously. By using Biebite, you agree that:

  • We may collect and store your dietary preferences and restrictions
  • Your scanning history and product interactions may be stored to improve our service
  • We will never sell your personal data to third parties
  • You can request deletion of your data at any time
  • All personal data is processed and stored in compliance with applicable UAE data protection regulations.

4. Subscription and Payments

Biebite offers both free and premium features. For premium subscriptions:

  • Payments are processed securely through our payment partners
  • Subscriptions auto-renew unless cancelled before the renewal date
  • Refunds are handled according to our refund policy
  • Prices may be subject to change with notice

5. Liability and Disclaimers

At Biebite, we work hard to provide accurate, helpful, and personalized food insights. Our AI model achieves 95–98% accuracy, but it's important to understand the following:

  • Biebite is not liable for any health issues, allergic reactions, or dietary problems that may result from the consumption of any food product.
  • Our recommendations are based on product data available at the time of scanning. While our system is highly accurate, we cannot guarantee 100% precision across all products.
  • Biebite may suggest alternative products that better suit your preferences or restrictions. These may be linked through third-party grocery apps (e.g., Instashop, Noon) via affiliate partnerships. While we aim for relevance and quality, we are not responsible for the accuracy, content, pricing, or availability on those external platforms.
  • Your final food and health choices remain your responsibility, and our role is to support—not replace—your judgment or medical advice.

6. Platform Use and Responsibility

As a user of the Platform, you agree to:

  • Use the Platform responsibly in accordance with UAE laws governing internet and data usage.
  • Not submit any content that violates local laws or public decency.
  • Be responsible for arranging the technology needed to access the Platform.
  • Refrain from unauthorized copying, modification, or reverse engineering of our services or data.

By submitting any content to Biebite, you confirm that such content complies with UAE law and these Terms. Biebite reserves the right to suspend or terminate access for violations.

7. Modifications to the Terms

We may revise or update these Terms at our sole discretion without prior notice. Significant changes will be communicated via the Platform or email. Your continued use of the Platform after changes are made constitutes your acceptance of the updated Terms.

We encourage you to review these Terms regularly.

8. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

  • Email: support@biebite.com
  • Address: Meydan, Dubai, UAE